Privacy Policy

Last Updated: [7-11-2026]

At Hair & Co., we respect your privacy and are committed to protecting the personal information you provide when using our website.

This Privacy Policy explains what information we may collect, how we use it, and how we protect it when you visit our website or place an order with us.

1. Information We Collect

When you place an order or contact us, we may collect information such as:

Full name
Phone number
WhatsApp number, where provided
Email address
Delivery address
Billing information
Order details
Information you provide when contacting our customer support

We only collect information that is reasonably necessary to process your order, provide our services, communicate with you, and improve your shopping experience.

2. How We Use Your Information

We may use the information you provide to:

Process and fulfill your orders
Arrange delivery of your purchases
Contact you regarding your order
Respond to customer-service enquiries
Process payments where applicable
Handle returns, exchanges, or product-related complaints
Maintain records of orders and transactions
Improve our website, products, and services
Communicate important information relating to your orders or our services

3. Payment Information

Hair & Co. offers the following payment methods:

Cash on Delivery (COD)
Bank Transfer
Card Payment

Payment information may be processed through the relevant payment service provider. Hair & Co. does not need to retain your complete card details for ordinary order processing.

For payment-related information, the terms and privacy practices of the relevant payment provider may also apply.

4. Cookies

Our website may use cookies and similar technologies to provide essential website functionality and improve your browsing experience.

Cookies may be used to:

Keep items in your shopping cart
Remember relevant website preferences
Support the checkout process
Understand how visitors use our website
Improve website performance and functionality

You can control or disable cookies through your browser settings. However, disabling certain cookies may affect some website or shopping-cart functionality.

5. Orders and Checkout

When you place an order through our website, the information you provide is used to process and fulfill that order.

This may include your name, contact information, delivery address, selected products, payment method, and other information necessary to complete your purchase.

We may use your contact information to communicate with you regarding your order, including order confirmation, delivery-related communication, or issues concerning your purchase.

6. Sharing of Information

Hair & Co. does not sell or rent your personal information.

We may share relevant information with service providers where necessary to operate our website and fulfill your order. This may include payment providers, delivery or courier services, website service providers, and other services required to process your order.

Only information reasonably necessary for the relevant service should be shared.

7. Data Retention

We retain information for as long as reasonably necessary for purposes such as:

Processing and maintaining records of orders
Customer service
Returns and exchanges
Accounting and business records
Resolving disputes
Meeting applicable legal or administrative requirements

The length of time information is retained may vary depending on the type of information and the purpose for which it was collected.

8. Data Security

Hair & Co. takes reasonable measures to protect the personal information provided to us from unauthorized access, misuse, alteration, disclosure, or loss.

However, no method of transmission or electronic storage can be guaranteed to be completely secure.

9. Third-Party Services

Our website may use third-party services to support functions such as payment processing, website functionality, analytics, communication, or delivery.

These third parties may process information according to their own privacy policies and terms.

Where applicable, you should review the privacy policies of those third-party services for more information about how they handle your data.

10. Your Privacy Choices

You may contact Hair & Co. regarding personal information that you have provided to us.

You may also contact us if you have questions about how your information is collected or used, or if you would like to request information about the personal data we hold about you, subject to applicable requirements and limitations.

11. Children’s Privacy

Our website is intended for general customers and is not specifically directed toward children.

We do not knowingly seek to collect personal information from children.

12. Changes to This Privacy Policy

Hair & Co. may update this Privacy Policy from time to time to reflect changes to our website, services, or business practices.

Any updated version will be published on this page with a revised Last Updated date.

13. Contact Us

If you have any questions about this Privacy Policy or how your information is handled, you can contact us:

Phone: 03242227555
WhatsApp: 03242227555
Email: shophairandco@gmail.com

Instagram: @hairandco._